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Wy Choose Velox

Why Choose Us?

Velox Networks makes setting up a phone recording system for your business, no matter how big or small, extremely fast and easy. There's no need to be an IT expert! With just a few simple clicks, you can add a phone number, update the user directory, voicemail boxes, and more to your account.

Our phone system provides more than just basic functionality. Velox offers a wide range of advanced phone system options to choose from, like the voice over IP phone systems. We focus on Voice for you, so you can focus on your business.

We are licensed by the INFOCOMM MEDIA DEVELOPMENT AUTHORITY

One Simple Plan inclusive of ALL features:

Velox cost calculator

Please note there is a minimum requirement of 5 Seats/Users

Annual License Fees
Annual prepay license fee: 00.

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Monthly License Fees
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  • This will include:
  • Total number of seats 7
  • PLUS all of our features - Free of Charge!

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Our Complete Features

Easy Management

Easy Management

Manage your entire voice platform from a single portal - allowing for user, destination, or billing changes to be made in real-time.

Ring Groups

Ring Groups

Do you need your allocated number to ring multiple extensions - No problem, they can all ring together or one after the other.

Unlimited Users

Unlimited Users

Order any number of seats and we will have the system ready in minutes - kick back and wait for your pre-configured phones to arrive.

Advance Call Control

Advanced Call Control

Need to block certain users from making external calls? Want to route all new calls to a specific number in real-time? Just use the Client Area.

Low Call Rates

Low Call Rates

We have some of the lowest international call rates in the world! This doesn't mean we compromise on quality though.

Voicemail to Email

Voicemail to Email

Whenever a user receives a Voicemail, we send it to you via email immediately. We can even send it to multiple people for 'departments'.

Online Call Reports

Online Call Reports

Need to find out who is actually making those sales calls, or want to manage call spending? Simply log in to the online panel for more details.

Destination Management

Destination Management

Want to ensure that only local calls are enabled, and all or just one international destination is blocked? Login to the Client Area now.

Managed Gateway

Managed Gateway

As a telecommunications service provider, we constantly vet every termination provider we utilise to ensure the highest quality call for our users.

Completely Portable

Completely Portable

Your phone can be moved anywhere in the world with internet access and continue to function normally. No one would know that your phone system has shifted.

High Definition Voice

High-Definition Voice

Our systems support all current HD Voice codecs, meaning all calls are HD when available. Gateway dependant for external calls.

Expert Support

Expert Support

Our support staff have multiple years of experience in Telco/VoIP providers and Platform Development.

Call Recording

Business Hour Rules (BHR)

Utilising the Velox Dashboard – customers can enable business hour rules to establish how calls are routed at certain times of the day – whether it is 9am-5pm to 6am-1pm, the setup is easy.

Fax

Fax

Receiving a fax is now easier – it goes straight to your email as a PDF. Subscribe to our fax adaptor service and continue using your existing fax machine to send and receive faxes.

Mobile App

Mobile App

The Velox Mobile App provides seamless connectivity whether in or out of the office (mimicking your desk phone) – whilst providing up to 95% reduction in call costs when roaming overseas.

Call Centre

Cost Centre

Do you need to attribute calls to certain P&L within your organisation – you can either assign fixed Cost Centre to the extension or use a PIN when dialling.

Call Recording

Call Recording

Utilising the Velox Dashboard – Big and small businesses that operate at certain hours can establish the routing of calls at certain times of the day to their phones. Whether it is 9am-5pm to 6am–1pm, we’ve made the recording system easy to set up for you.

Advance Call Analysis

Customised Music on Hold

Advertise your company, products, and services to your callers. Play your own music or create a custom message for a caller to listen to when placed on hold or while being transferred between extensions.

High Definition Voice

Country and Caller Blacklist

Easily block high-cost countries to ensure low-cost phone bills all via the dashboard. Have a nuisance caller? No problem! Simply type their number into the dashboard and they can’t call again!

Expert Support

Centralised Phonebook

Populate a central phonebook with both internal and external contacts – making it easy to keep in touch and keep on top of your business.

Advance Call Analysis

Advance Call Analysis

Personalised user access to individual call detail reports and recordings.

Auto Attendant

Auto Attendant

Configure your service with an IVR auto-attendant and have a personalised greeting with advanced routing functionality.

Conference Room

Conference Room

Collaborate and connect with more team members or clients in Singapore and other regions with an easy-to-use virtual conference room that can accommodate internal or external participants.

VeloCall Bundle

VeloCall Bundle

Free calls to 20+ global destinations for a single monthly rate, subject to fair use policy. Check here for the list of countries and coverage.

Personal Click 2 Call

Personal Click-2-Call

Recipients of your emails will have the ability to click on the click-to-call button embedded in your signature to initiate a free call from anywhere in the world directly to you. In addition, the click to call button can be inserted in digital marketing campaigns for a unique and powerful call-to-action.

Mobile Application

The Velox for Smartphones app is an extension to your desk phone and operates
in an identical fashion as follows.

Inbound Call

Inbound Call

When someone calls your extension, it will ring on your desk phone and smartphone simultaneously, no matter where you are in the world – as long as your smartphone is data enabled with either cellular or WiFi. The incoming call is at no charge, even if you are roaming, since the incoming call is a “data call”.

The person calling you will not be aware that you are not at your desk. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, e.g. if you are recording inbound calls on your extension then inbound calls to your app will also be recorded.

Inbound Call

Outbound Call

You can make outbound calls from the Velox App as though you were making calls from your office extension and at the same call cost rate – as long as your smartphone is data enabled with either cellular or WiFi. For example, if you use the app to make a domestic call to a Singapore land line or mobile, then it will either be a free call if you are within your free call allocations or at a cost of $0.016 per minute ( please note that typically, calls from Singapore mobile phones are charged at about $0.17 per minute!). This also applies if you are calling from anywhere in the world to Singapore.

In addition, if you use the app to make international calls, it would be at the same rates as though you are in the office – significantly less that Singtel/Starhub outbound roaming call charges. The person you are calling will not be aware that you are not at your desk and the CLI ( Caller Line Identification) that will appear on the recipients phone will be your office DID. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, so for example, if you are recording outbound calls on your extension, then outbound calls from your app will also be recorded.

A typical Velox call consumes 100 kbps which is a very small amount of data so that it will have virtually no impact on your roaming data plan. Why spend hundreds or thousands of dollars for your roaming incoming and outgoing calls when you can save 99% using the Velox for Smartphone App.

Incoming calls per minute Outgoing Local Calls in Roaming country per minute Calling Singapore per minute Call International per minute
SingTel Velox SingTel Velox SingTel Velox SingTel Velox
USA $2.50 Free $2.50 $0.024 $5.00 Free * $5.00 $0.024
China $1.50 Free $1.50 $0.016 $4.00 Free * $5.00 $0.016
Vietnam $1.50 Free $1.50 $0.164 $4.00 Free * $5.00 $0.164
India $3.50 Free $3.50 $0.018 $6.00 Free * $6.00 $0.018
Japan $1.50 Free $1.50 $0.034 $4.00 Free * $5.00 $0.034
Thailand $1.50 Free $1.50 $0.077 $4.00 Free * $5.00 $0.077
Malaysia $0.35 Free $0.35 $0.028 $0.46 Free * $5.00 $0.028
UK $2.50 Free $2.50 $0.015 $5.00 Free * $5.00 $0.015
Australia $1.50 Free $1.50 $0.025 $4.00 Free * $5.00 $0.025
France $2.50 Free $2.50 $0.015 $5.00 Free * $5.00 $0.015

Available on both iOS and Android

Velox App Image 1
Velox App Image 2
Velox App Image 3

Client Testimonials

Here are some of our successful stories.

Our Customers

Here’s a list of some businesses who are currently enjoying our voice over IP phone system services.

Industry Partners