Try Our Demo

Cloud Based Office Phone Systems

While email might be the preferred mode of communication because of its easy tracking, sometimes, it isn’t as effective in helping firms make an impression, accurately convey their ideas and engage with prospects.

Another option would be communicating via landline phones. But that can also prove to be inefficient, especially since it requires one to furiously take notes whilst engaging with a customer. This is where cloud-hosted phone systems come in.

Cloud-based office phone systems are highly useful for small businesses in Singapore. With a cloud-based office phone system calls are conducted through the virtual server that is connected to the Internet using a type of software known as softphones. That means that one does not need to be physically in a working space to attend to customer queries. Plus, calls can be answered on the go as long as there is an Internet connection.

The best thing about this phone system is that it is more efficient than traditional landlines. It also comes with a range of features that are not present in the traditional phone system such as call recording and high-definition audio.

Why Do Small Firms Need a Phone System on the Cloud?

In today's digital age, seamless connectivity is crucial for businesses, especially in competitive markets like Singapore. A cloud-based office phone system ensures that small firms maintain reliable communication channels with their customers, enhancing service experiences and operational efficiency.

Here are some benefits of adopting a virtual phone system for your small business.

Clear Communication

A cloud phone system for your small business dramatically improves the clarity of your calls compared to traditional landlines. Through advanced VoIP technology, these virtual phone systems ensure that every conversation is crisp and clear. With a stable internet connection, businesses can also enjoy enhanced voice quality, making every customer interaction professional and uninterrupted.

Reduced Downtime

One significant advantage of a hosted phone system is its reliability. The virtual servers, hosted across multiple geographical locations, provide robust protection against system downtimes. This redundancy ensures that business communications remain operational, even in the face of local disruptions. Thus, you can support continuous activities for your small business without loss of connectivity.

Cost Saving

Switching to a cloud phone system can lead to substantial savings for small businesses. With cloud-based systems, the need for physical hardware is significantly reduced, lowering initial setup and ongoing maintenance costs. Additionally, VoIP call rates are typically lower than traditional telephony, particularly regarding international calling. So, it can be an economical choice for businesses looking to expand their reach.

High Security

When it comes to business communications, security is paramount. Cloud-hosted phone systems offer superior security features compared to traditional systems. VoIP providers can provide small businesses with advanced encryption and secure data centres to minimise the risk of eavesdropping and hacking attempts so businesses can trust that their communications are protected from unauthorised access.

Why Choose Velox for Cloud Phone Systems?

If you are thinking of procuring a phone system on the cloud, look no further than Velox. As a trusted cloud phone system provider, our business VoIP phone system is catered towards helping businesses enjoy quality communication within the team and with their prospects.

Here are some of the reasons why we stand out as a commercial VoIP provider in Singapore:

Trusted Provider for Business Communications

We specialise in cloud-hosted phone systems that are not just reliable but also designed to improve the quality of communication within your team and with your clients. Choosing us ensures that you have access to top-tier communication tools.

Focus on Quality and Customer Engagement

Our commitment to quality communication is evident in every aspect of our service. With Velox Networks, businesses can enjoy a robust cloud-hosted phone system that enriches team collaboration and customer engagement. By prioritising clear, uninterrupted calls, we help ensure that every interaction with your prospects is professional and effective.

Reliability in Communication

Choosing Velox Networks means opting for a hosted small business phone system you can rely on. Our advanced technology and infrastructure provide a stable and secure foundation for all your business communications.

Upgrade to Velox’s Cloud Phone System Today

Take the next step in enhancing your business communications by choosing Velox Networks. Whether you need a hosted PBX solution or a cloud-based phone system to connect with your clients, we’ll provide a scalable and reliable communication platform that supports your small business needs.

Contact us today to learn more about our hosted phone system and discover how easy it is to transition to a smarter, more connected workplace.

Frequently Asked Questions About Cloud-Hosted Phone Systems

Do I need to be in my office to use the cloud phone system?

No, one of the major benefits of a cloud phone system is its flexibility. You can access and use your phone system from anywhere with an internet connection. This feature makes it an ideal solution for remote working or for small businesses with multiple locations.

What features do cloud-based phone systems offer that traditional systems don’t?

Cloud-based phone systems offer a range of advanced features that traditional systems lack, including voicemail to email, auto-attendant, interactive voice response, and the ability to easily scale up or down based on your business needs. Additionally, they provide enhanced mobility and flexibility, allowing you to manage your system remotely.

What happens if my internet connection is lost?

If your internet connection is lost, your cloud-based office phone system can automatically redirect calls to mobile phones or other predetermined numbers. This ensures that your business maintains continuous communication with minimal disruption.

How secure is a cloud phone system?

Cloud-hosted phone systems are highly secure, employing robust encryption methods and secure data centres to protect your communications. Providers like Velox take extra measures to safeguard your data while ensuring compliance with the latest security standards and regulations.

Can I integrate a cloud phone system with other business tools?

Yes, cloud phone systems are designed to be highly compatible with other small business tools. This integration capability lets you connect your communication platform with CRM systems, email clients and other productivity tools.

What is the cost of implementing a cloud phone system?

The cost of implementing a cloud phone system varies depending on the size of your small business, the required features and the number of users. Generally, cloud systems are more cost-effective than traditional phone systems as they require less physical infrastructure and are easier to maintain and upgrade. For specific pricing and a tailored quote, we recommend contacting our sales team.

Man standing in front of a technological device infographic
Man standing in front of a technological device infographic
Man standing in front of a technological device infographic

Set-up your business phone system with a breeze

Try Our Demo!