Virtual Phone Number for Business in Singapore
Get a local +65 business number or DID from Velox Networks, an IMDA-licensed Singapore telecommunications provider, with number porting available and calls answered on desk phones, mobile apps or desktop softphones.
What Is a Virtual Phone Number and What Can It Do?
Use a virtual phone number in Singapore as part of a full business phone system, not just a forwarding service. Velox Networks connects your Singapore VoIP number to extensions, direct inward dialling, auto attendant, ring groups, call recording and softphones, so company calls can reach the right people across office and mobile teams.
Give sales, accounts or support their own DID numbers so customers can contact them directly without going through reception. With one virtual business phone service, you control who receives each call, where it rings and how it is handled across your organisation.
Choose the Right Singapore Business Number
Get a new Singapore DID for your company, team or department, keep an existing number through porting, or add an international DID for overseas operations.
| Number Option | Best For | What You Need |
|---|---|---|
| Singapore Level 6 DID | A company, department or direct business line in Singapore | Business and account verification documents |
| Port Existing Singapore Number | Keeping a number already used by customers | Business documents plus a completed number portability form |
| International DID | Companies that need a local number in another country | Requirements vary by country and local registration rules |
Once provisioned, your business VoIP number operates through the Velox Networks phone platform alongside your users, routing and calling features.
Give Customers a Direct Line to the Right Team
Direct inward dialling numbers let customers reach a specific employee or department without going through the main company line.
- Sales: Give each salesperson a direct business number for client calls.
- Accounts: Route billing and payment enquiries straight to the finance team.
- Support: Give customers a dedicated number for service and support enquiries.
Velox Networks can route DIDs to business hour rules, auto attendants or IVRs, call groups, or individual extensions.
Keep Your Existing Business Number When You Move to Velox Networks
Keep the number your customers already call when you move your business phone service to Velox Networks, subject to number portability.
1. Set Up Your Velox Networks Service
Velox Networks prepares the agreed phone system configuration around your number-porting plan.
2. Transfer Your Current Business Number
Provide the required portability details and Velox Networks coordinates the transfer with your current provider.
3. Keep Calling With the Same Number
Once ported, your business number can be used through Velox Networks across your configured desk phones, softphones and mobile apps.
Typical porting time: 7–15 days
Porting fee: S$60 per DID
More Than a Business Number: What Your Velox Networks Service Can Do
Connect your number to the Velox Networks virtual phone service and give your team more control over how company calls are handled.
- Ring across devices: Receive calls on compatible desk phones and the mobile app.
- Keep your office caller ID: Calls made through the mobile app can display your office DID instead of a personal mobile number.
- Route calls automatically: Use auto attendant and ring groups to direct callers to the right team.
- Record business calls: Record calls for review, training and quality monitoring.
- Connect your CRM: Integrate with HubSpot, Zoho, Zendesk, Salesforce and Pipedrive, or use Velox Networks' standard webhook integration for other CRM and proprietary systems.
Explore our cloud phone system, VoIP phone system and PBX phone system solutions for full platform capabilities.
Why Companies Choose Velox Networks for Business Numbers
Get your business number from a Singapore-based telecommunications provider that can support both the number and the phone system behind it.
IMDA-Licensed Telecommunications Provider
Move your business calling to Velox Networks with the assurance of working with an IMDA-licensed telecommunications provider based in Singapore.
Business Telephony Experience Since 2017
Velox Networks has provided telecommunications services in Singapore since 2017 and supports phone systems for smaller teams, multi-site operations and larger organisations.
Personalised Account Management and 24/7 Critical Service Monitoring
Customer Service and Technical Support teams are available Monday to Saturday, 9am to 6pm Singapore time. Critical system monitoring and service restoration operate 24/7, with personalised account management available for ongoing service requirements.
Frequently Asked Questions About Virtual Phone Numbers
How quickly can I get a Singapore virtual phone number?
A new Singapore Level 6 DID that does not require number porting can typically be activated within 24–48 hours. Porting an existing Singapore number typically takes 7–15 days.
How much does a virtual phone number cost in Singapore?
A Singapore Level 6 DID has a S$10 setup fee and S$3 monthly rental fee. International DID pricing varies by destination and local registration requirements.
Can I keep my existing business number?
Yes. Eligible Singapore business numbers can be ported to Velox Networks, subject to number portability requirements and the required supporting documents.
Get Your Singapore Business Number
Get a Level 6 fixed-line Singapore DID with better deliverability and stronger recognition among local call recipients, or port your existing business number to Velox Networks and manage your calls through one business phone platform.
Get Your NumberPrefer to talk now? Speak to our sales team through our free click-to-call line.