Velox Networks Introduces HD Voice Technology Across All Plans

Velox Networks, a leading provider of VoIP and cloud telephony solutions in Singapore, today announced the rollout of high-definition (HD) voice technology as a standard feature across all of its business phone plans. The enhancement delivers crystal-clear call quality to every customer at no additional cost.

The upgrade leverages wideband audio codecs that capture a broader range of frequencies compared to traditional telephony, resulting in noticeably richer and more natural-sounding voice calls. Businesses using Velox's cloud PBX and VoIP solutions will experience the improvement automatically with no hardware changes or manual configuration required.

Why HD Voice Matters for Businesses

In an era where remote and hybrid work models have become the norm, call quality directly impacts productivity and customer satisfaction. Poor audio quality leads to miscommunication, repeated conversations, and frustration — all of which cost businesses time and money.

"Clear communication is the foundation of every successful business interaction. By making HD Voice standard across all plans, we're ensuring that every Velox customer — from a five-person startup to a 500-seat contact centre — gets the same exceptional call experience." — Martin Nygate, Founder & CEO, Velox Networks

Key Benefits

• Crystal-clear audio — Wideband codecs deliver richer, more natural voice quality that reduces listener fatigue during long calls.
• Better comprehension — Improved clarity means fewer misunderstandings and less need to repeat information, especially in noisy environments.
• Zero additional cost — HD Voice is now included as standard in every Velox business plan with no add-on fees.
• No configuration needed — The upgrade is applied automatically to all compatible devices and softphone applications.

Availability

HD Voice is available immediately to all existing and new Velox Networks customers in Singapore. Businesses using Velox's mobile app, desktop softphone, or supported IP handsets will see the improvement automatically. For customers using older hardware, Velox's support team is available to advise on compatible device upgrades.

For more information about Velox Networks' VoIP and cloud telephony solutions, visit www.myvelox.com or contact the sales team to schedule a demo.