Low Call Rates
We have some of the lowest international call rates in the world! This doesn't mean we compromise on quality though.
Easy Management
Manage your entire voice platform from a single portal - allowing for user, destination or billing changes to be made in real-time.
Call Transcription
Transcribe your calls into text seamlessly with our new AI-powered feature with least 90% accuracy. Simply click a button and the transcription text is sent directly to you via email!
Unlimited Users
Order any number of seats and we will have the system ready in minutes. All you have to do is to kick back and wait for your pre-configured phones to arrive.
High-Definition Voice
Our systems support all current HD Voice codecs, meaning all calls are HD when available. Gateway dependant for external calls.
Why Choose Us?
Velox Networks makes setting up a phone recording system for your business, no matter how big or small, extremely fast and easy. There's no need to be an IT expert! With just a few simple clicks, you can add a phone number, update the user directory, voicemail boxes, and more to your account.
Our phone system provides more than just basic functionality. Velox offers a wide range of advanced phone system options to choose from, like the voice over IP phone systems. We focus on Voice for you, so you can focus on your business.
We are licensed by the INFOCOMM MEDIA DEVELOPMENT AUTHORITY
One Simple Plan inclusive of ALL features:
- Office Set up cost – free
- Velox Softphone app for smartphone - free
- Velox Softphone app for desktop – free
- Advanced Call Centre Features – fully inclusive
- Certified IP Phone GXP1610 - from S$85.6 Click here for datasheet
- International Calls - Click here for our rates
- Call Cost Comparison - Click here for comparison
- Minimum Term - 24 Months. Click here for our Terms and Conditions
- Plus many more features
Velox cost calculator
Annual Fees
Annual prepay license fee:
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0.
Monthly License Fees
Monthly license fee:
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- This will include:
- Total number of seats
- PLUS all of our features - Free of Charge!
NO DATA CALCULATED
GET A VOICE OVER IP PHONE SYSTEM FOR YOUR BUSINESS TODAY
Order Now!Our Complete Features
New
Call Transcription
Transcribe your calls into text seamlessly with our AI-powered feature with least 90% accuracy.
Easy Management
Manage your entire voice platform from a single portal - allowing for user, destination, or billing changes to be made in real-time.
Ring Groups
Do you need your allocated number to ring multiple extensions - No problem, they can all ring together or one after the other.
Unlimited Users
Order any number of seats and we will have the system ready in minutes - kick back and wait for your pre-configured phones to arrive.
Advanced Call Control
Need to block certain users from making external calls? Want to route all new calls to a specific number in real-time? Just use the Client Area.
Low Call Rates
We have some of the lowest international call rates in the world! This doesn't mean we compromise on quality though.
Voicemail to Email
Whenever a user receives a Voicemail, we send it to you via email immediately. We can even send it to multiple people for 'departments'.
Online Call Reports
Need to find out who is actually making those sales calls, or want to manage call spending? Simply log in to the online panel for more details.
Destination Management
Want to ensure that only local calls are enabled, and all or just one international destination is blocked? Login to the Client Area now.
Managed Gateway
As a telecommunications service provider, we constantly vet every termination provider we utilise to ensure the highest quality call for our users.
Completely Portable
Your phone can be moved anywhere in the world with internet access and continue to function normally. No one would know that your phone system has shifted.
High-Definition Voice
Our systems support all current HD Voice codecs, meaning all calls are HD when available. Gateway dependant for external calls.
Business Hour Rules (BHR)
Utilising the Velox Dashboard – customers can enable business hour rules to establish how calls are routed at certain times of the day – whether it is 9am-5pm to 6am-1pm, the setup is easy.
Fax
Receiving a fax is now easier – it goes straight to your email as a PDF. Subscribe to our fax adaptor service and continue using your existing fax machine to send and receive faxes.
Mobile App
The Velox Mobile App provides seamless connectivity whether in or out of the office (mimicking your desk phone) – whilst providing up to 95% reduction in call costs when roaming overseas.
Cost Centre
Do you need to attribute calls to certain P&L within your organisation – you can either assign fixed Cost Centre to the extension or use a PIN when dialling.
Call Recording
Utilising the Velox Dashboard – Big and small businesses that operate at certain hours can establish the routing of calls at certain times of the day to their phones. Whether it is 9am-5pm to 6am–1pm, we’ve made the recording system easy to set up for you.
Customised Music on Hold
Advertise your company, products, and services to your callers. Play your own music or create a custom message for a caller to listen to when placed on hold or while being transferred between extensions.
Country and Caller Blacklist
Easily block high-cost countries to ensure low-cost phone bills all via the dashboard. Have a nuisance caller? No problem! Simply type their number into the dashboard and they can’t call again!
Centralised Phonebook
Populate a central phonebook with both internal and external contacts – making it easy to keep in touch and keep on top of your business.
Advance Call Analysis
Personalised user access to individual call detail reports and recordings.
Auto Attendant
Configure your service with an IVR auto-attendant and have a personalised greeting with advanced routing functionality.
Conference Room
Collaborate and connect with more team members or clients in Singapore and other regions with an easy-to-use virtual conference room that can accommodate internal or external participants.
VeloCall Bundle
Free calls to 20+ global destinations for a single monthly rate, subject to fair use policy. Check here for the list of countries and coverage.
Personal Click-2-Call
Recipients of your emails will have the ability to click on the click-to-call button embedded in your signature to initiate a free call from anywhere in the world directly to you. In addition, the click to call button can be inserted in digital marketing campaigns for a unique and powerful call-to-action.
Mobile Application
The Velox for Smartphones app is an extension to your desk phone
and operates
in an identical fashion as follows.
Inbound Call
When someone calls your extension, it will ring on your desk phone and smartphone simultaneously, no matter where you are in the world – as long as your smartphone is data enabled with either cellular or WiFi. The incoming call is at no charge, even if you are roaming, since the incoming call is a “data call”.
The person calling you will not be aware that you are not at your desk. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, e.g. if you are recording inbound calls on your extension then inbound calls to your app will also be recorded.
Outbound Call
You can make outbound calls from the Velox App as though you were making calls from your office extension and at the same call cost rate – as long as your smartphone is data enabled with either cellular or WiFi. For example, if you use the app to make a domestic call to a Singapore land line or mobile, then it will either be a free call if you are within your free call allocations or at a cost of $0.016 per minute ( please note that typically, calls from Singapore mobile phones are charged at about $0.17 per minute!). This also applies if you are calling from anywhere in the world to Singapore.
In addition, if you use the app to make international calls, it would be at the same rates as though you are in the office – significantly less than Singtel/Starhub outbound roaming call charges. The person you are calling will not be aware that you are not at your desk and the CLI ( Caller Line Identification) that will appear on the recipients phone will be your office DID. Please note that the functionality that you have set up on the dashboard that applies to your extension also applies to the app, so for example, if you are recording outbound calls on your extension, then outbound calls from your app will also be recorded.
A typical Velox call consumes 100 kbps which is a very small
amount of data so that it will have virtually no impact on
your roaming data plan. Why spend hundreds or thousands of
dollars for your roaming incoming and outgoing calls when you
can save 99% using the Velox for Smartphone App.
For the latest international call rates
view our VOIP international call rates,
also see
Call Cost Comparison
for more information.
Available on both iOS and Android
Our Customers
Watch testimonials from our customers in various industries :
And here’s a list of some businesses who are currently enjoying our voice over IP phone system services.
Industry Partners
FG
France G.
Admin - Genesis Business Solutions
Dear Velox Support Team,
I hope this message finds you well. I am writing to express my gratitude for your prompt assistance in resolving the recent issue with our phone lines. Your swift action helped us restore our communication channels and get back to our regular operations without significant disruption.
Thank you for your excellent support and responsiveness. We appreciate your help and look forward to continuing our partnership.
MC
Michael C.
Regional Head - Buhler Group
I was on a call with our Remote support team to get their feedback and their response is positive. I have requested my team to continue the monitoring and will reach out to you if there is any feedback or request.
I am glad that we made the switch and would like to express my sincere appreciation to the Velox team in supporting this smooth transition.
SV
Swaminathan Venkataramani
Director - Body with Soul
Both Velox’s solution and our experience working with their team has worked out exceptionally well for us during the business continuity crisis we had to mitigate earlier this year.
We had a unique situation where we had to move out of a location that we were operating from for over 13 years, and we only had 6 weeks to do this. Though we had business continuity plans that came handy, this move was not simple given we are in the business of healthcare practice and continuity... [Read more]
KA
Kathy B.A. Auckburaulle
Director - Worldwide Shipping Management (S) Pte Ltd
We decided to use Velox after experiencing service issues and poor quality calls with our previous telecommunications service provider, and our move to Velox has proven to be a smart decision as we now have crystal clear calls with far better call charges than any of the multitude of providers that we had been using earlier. The Velox cloud based PBX means that we no longer have to invest in costly onsite equipment whilst enjoying more features and a far better service
MG
Matthew Glynn
Managing Partner - GLS Groups
As the world’s leading legal industry disruptor, we are committed to putting technology to work to bring optimal efficiencies to the delivery of legal solutions – and this includes making our telecommunications system work for us and our clients. We needed to connect our growing global team as though they were in the same room whilst deploying a superior platform to manage our external communications in a cost efficient way ...
DL
Dusty Lee
Sales Manager - Emerge BPO - Iloilo, Philippines
Velox have provided us with outstanding support in the process of our call centre. Nothing has been too difficult and issues. We feel that we are always secured with the help of their 24/7 technical support team. Our company is growing and Velox is one of the major contributors of our current success. We are proud to say that we are a Velox user.
JL
Jeff Li
Digital Marketing Manager - 8VIC Global Pte Ltd
Good news! My Singapore Team loves the voice quality of Velox. As we also have overseas offices, I would like to check if we could deploy Velox phones/network in our Taiwan and Malaysia offices.
KW
Kris Wong
Office Manager - Focus Law Asia LLC
Hi Kate,
Thanks for your kind assistance, as always. Both Michelle and you have been very helpful and accommodating to our requests and fast response to our issues faced. I really appreciate the extra mile that both of you have taken. Kudos to all of you!